Support

 

Frequently Asked Questions


Is iTeleport compatible with iPhone 3.0?  With Windows 7?  With Windows Vista Home Basic and Premium?  With Mac?  With Linux?

Yes, yes, yes, yes, yes, and yes!


Does iTeleport support SSH encryption?

Yes


How do I send you the iTeleport Connect log?

If the iTeleport Connect window is not visible, go to the statusbar icon and open it.  Then click the Save Log To File button on the window.  Attach that file in your reply email to us.


What is iTeleport Connect? Is it required to use iTeleport?

iTeleport Connect is a helper application that automatically configures various network settings for you automatically.  This is mostly helpful for users behind a home router, but it is not mandatory – instead you can configure all these settings manually or if you have a static IP address you may not have to do even that.