iTeleport Connect is a free application for Windows and Mac that simplifies the process of accessing your computer using iTeleport from anywhere (using 3G, EDGE, or WiFi). Here's how.
PowerPC users: Use iTeleport Connect for PowerPC.
Both versions have a Save log to file button, which you should use to save the log file and attach it to your emails when you ask for support.
If you find any problems, please let us know, and we will try our best to fix them.
If this doesn't work, you can uninstall iTeleport Connect, and try the manual setup guide, which is more likely to work, although it's a bit more complicated to set up.